FACEBOOK apologized for banning the name of a Sussex beauty center from the site.
Community group users Brighton People were threatened with bans when Devil’s Dyke was referenced in the messages, and Facebook called it “hate speech.”
The famous tourist attraction has attracted visitors for decades, but people who innocently chatted about this spot said the site threatened bans if they continued to refer to the site under their own name.
According to MailOnline, Facebook has promised to investigate the “on” error.
One user claimed he was banned for 48 hours for posting a photo of a bus shown on the front of the beauty spot.
“I have 48 hours in Facebook prison for posting a photo of a bus.
The target screen clearly says ‘Devil’s Dyke’. I added the title to The Dyke.
“The post was marked as ‘hate speech’ and deleted.
“For the second time I have been threatened by so many people, I received the 48 hour star award.
“He offered me a button to press if I thought there was a mistake. I did this, and ten minutes later I got a message saying the original decision was upheld.
“There is no place where I can explain the context of why I use the word.”
A manager of the group added: “Just to put it, Facebook notified the manager that a post was required to be removed, audit alert etc., because an address in Brighton was offensive.
“The name of the road is D..e Yolu. I’ll leave it up to your imagination to find the name of the road. If I were to write, I would be breaking the rules. ”
The Silicon Valley giant was forced to take tougher measures after being accused of failing to deal with extremism on the ground.
According to the MailOnline website, it often uses an automated algorithm to decide what is offensive material.
A Facebook company spokesperson told the newspaper: “We clearly made a mistake here and we apologize to users whose posts were affected.
“We are investigating what happened and we will take steps to fix the error.”
Last year, the community group was shut down after the manager was attacked.
Brighton People, which has more than 57,000 Facebook members, was archived after its manager lost his account to hackers.
Jax Atkins has been leading the group for seven and a half years.
He said: “I definitely got rid of me, it’s really stressful.
“I’ve spent all these years managing the group after building it from scratch, and that’s why it’s ruining the spirit.”
Ms. Atkins said Facebook was “useless” in helping her get it back.
Facebook said it was actively investigating the incident when contacted.
Ms Atkins told The Argus at the time: “I was on Facebook and she suddenly said ‘you’re out of session’.
Then I could not log in.
“When I tried to reset my Facebook password, I noticed it gave the wrong email address.”